Privacy Policy

Personal Information You Provide

When you use our contact form or enquiry features, we may collect your name, email address, phone number, business name, and any details you include in your message.

Automatically Collected Information

We use Vercel Analytics to collect anonymous usage data about how visitors interact with our website. This includes page views, approximate geographic region, referral source, device type, and browser type. Vercel Analytics is privacy-focused and does not use cookies or track individuals across websites.

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To communicate with you about our services, including follow-up correspondence
• To improve our website and understand how visitors use it
• To comply with legal obligations

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist us in operating our website and delivering services (e.g., email hosting, analytics), subject to confidentiality obligations
• Professional advisers such as lawyers or accountants where necessary
• Government authorities or law enforcement where required by law

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Contact form submissions are processed via Amazon Web Services (AWS) Simple Email Service and are not stored in a database. Website analytics data is processed by Vercel and stored in accordance with their privacy practices.

Our website uses Vercel Analytics, which does not rely on cookies and does not track users across websites. We do not use third-party advertising cookies or tracking pixels. Your browser may store standard technical data (such as preferences) required for normal website operation.

Our website may contain links to third-party websites, including social media platforms such as LinkedIn, Facebook, and Instagram. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent for us to use your information (where consent was the basis for collection)
• Make a complaint about how we have handled your personal information

To exercise any of these rights, please contact us using the details below.

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

• Email: hello@bunbury.ai
• Location: Bunbury, Western Australia